Frequently Asked Questions

The train is the quickest and most affordable way to get to the hotel. Once at Trento’s train station, you can take the bus (the bus station is next to the train station).
If you come from Milan, visit www.autostradale.it to travel by bus from Milan to San Lorenzo.

The services included are: breakfast, access to the hotel’s swimming pool, car park, e-bike charging station, and the Paganella Guest Card, which allows you to have discounts in many shops in Trentino.

Yes, our restaurant is also open to the public.

Check the weather forecast on www.meteotrentino.it

Yes, our facility has private roofed parking, where guests can leave their vehicles free of charge.

Yes, your paw friends are welcome to our hotel, regardless of their size. They will enjoy exclusive amenities, like the welcome kit, towels to clean them up after an excursion, and much more! We just ask you to inform us before your arrival.
We’ll charge you a little extra for your furry friend’s stay.

Tell our Experience Ambassador what you’d like to do, and they will be happy to suggest the best excursions and activities. This service is free of charge for our guests. 

Yes, the hotel provides guests with a fully-equipped bike room where they can repair or charge their e-bike safely with no theft or damage risks.

You can check in from 2 pm to 8 pm at the latest. Please inform us in advance if you have specific needs. We’ll do our best to meet them all!

You can check out from 7 am to 10 am at the latest. Please contact our reception desk if you want to keep the room till the afternoon.

All our rooms have a balcony, except for the Economy ones, which are on the ground floor and have access to the outdoor areas.

Yes, our rooms have been recently renovated. We have rooms with natural wood floors, like the superior, superior wellness, junior, junior suite wellness, and the suite wellness. Ask our reception desk for more information. 

Yes, we care about the environment. If you have an electric car, you can book our charging station at the reception desk. 

This service is charged separately.

There are two shops near Castel Mani Hotel. Please ask our receptionist for more information.

Yes, all rooms have a desk and numerous sockets. WI-FI is free and covers all the hotel’s areas. Our reception desk is always happy to help you print out documents. Moreover, you can receive parcels at the hotel.
San Lorenzo also has a public library.
Visit the website for information about opening hours and more.

Yes, we do. Please inform us if you have any allergies or are intolerant to some foods before you arrive so we can prepare the menu in advance.

Yes, you can ask for our laundry service at our reception desk.

We have a variety of rooms. Please check our website or call our reception desk. We’ll be happy to provide you with all the information you need.

Breakfast is served from 7:30 am to 10:am

The restaurant opens for dinner from 7:30 pm to 8:30 pm

No, we’re sorry. However, we can recommend specialised shops where you can find everything you need for your adventures in Paganella.

The Borgo Vivo consortium organises numerous activities to discover our area. The Consortium’s office is at San Lorenzo Dorsino’s info point.

Moreover, APT Paganella organises other activities around the Paganella Plateau area. 

We’ll provide you with all the information upon your arrival.

At Castel Mani, we have game rooms, high chairs, and cots. Moreover, on request, we can warm up baby food and provide a dedicated menu.

The services included are: breakfast, access to the hotel’s swimming pool, car park, e-bike charging station, and the Paganella Guest Card, which allows you to have discounts in many shops in Trentino.

Sorry, but smoking in hotel rooms is not allowed. However, every room has a balcony.